Mattress Giant Reviews – What To Expect From The Giant Mattress Store
Mattress giant sounds like an imposing figure in the mattress industry. They first began their career in the mattress industry 25 years ago in Miami, Florida. After 25 years, they have fast expanded in their business. They currently have 360 warehouses that carries different mattress brands such as Simmons, Tempur pedic, Kingsdown, Sealy, Stearns & Foster and AirSprung. They are complete with all the best mattress brands in the market today.
They also offer other bedding products such as pillows, adjustable beds, bed frames and other sleep accessories. They are virtually a one-stop-shop. But as you probably know, there are more than a dozen of mattress stores competing as the best mattress store today. Why should you choose Mattress giant?
Why Buy From This Mattress Store?
They offer some wonderful services including:
1. Easy Pay – Payment is made easier. The first Easy Pay method you can choose from is the Ready, Click, Go method. In this method of payment, you are tasked to personally purchase your mattress from the store. They will provide you with a printed out form that includes a special number. Enter the number when you are buying online and you can make a quick selection or a once-over on their products again. This is a great way of shopping. This way, you are not forced to immediately buy the mattress. You are still given enough time to decide if that is really the mattress you want to buy.
The second Easy Pay option is the Layaway. If you have time to shop but you don’t have the money yet, you can just visit one of their stores and a sales representative will help you out. Choose the mattress you like and make payment schedules online. You can pay on the convenient time or when you already have the budget for it. Once you have made the payment, they will deliver the mattress to you.
Another Easy Pay option is the Mattress Giant Online bill. You can use the Wells Fargo Financial National Bank-issued credit card. You can visit their stores to apply for this payment option.
2. Delivery
Delivery is a crucial part of a mattress store’s transactions. If the delivery is not good, customers are not going to come back and shop from them again. This Mattress store endeavours a more comfortable delivery experience for you. You have the option of having in-home delivery service. They can also haul your battered old mattress if you are amenable. You can also check the status of your mattress. In their website, you can key in the invoice number of your purchase to check if the mattress is already on its way.
3. Warranty
Every mattress has a unique warranty policy. If the product is not in good condition because of delivery or factory defect, they can help you make the most of your warranty procedure. The warranty should be transacted with the manufacturer, not the store but the store will help you reach the manufacturing company. They are going to assist you with your warranty claim.
Top Things To Like About Mattress Giant
1. They have a full spectrum of mattress brands and other bedding accessories so you can shop at one store only. The also have an online store so you can shop even when you are in the comforts of your own home.
2. Their policies are quite transparent so you know what to expect. They do not lead you on. There are lesser risks of mattress scams.
3. They assist you from the choosing of the mattress for your needs to the claiming of the warranty.
4. They have rewards club and discount promos. If the mattress you want is too expensive right now, you can wait for discounts.
What Not To Like About Mattress Giant
As with all other mattress stores, this company has also received their fair share of complaints.
1. There were complaints about stain problems in the mattress as if the mattress has been used already. Then do send some cleaning products that can get rid of the stains. Molds also appear in the mattress this person has purchased.
2. Some complained that their sales representatives did not do anything to help them find the right mattress for them. They ended up buying a mattress that is not the right choice. And since they do not offer comfort guarantee, it is difficult to make the most out of the purchase.
3. Some also complained about the delivery of the mattress saying that the delivery personnel took a long time in delivering and installing the new mattress.
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